GDPR Compliance Statement

Our Commitment to GDPR

Pristine Mentoring is committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights and privacy of individuals within the European Economic Area (EEA) and the United Kingdom.

Data Controller

Pristine Mentoring acts as the data controller for the personal data we process. Our contact details are:

Email: [email protected]
Address: 47 Kingsway Boulevard, Manchester M2 4LQ, United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where processing is necessary to comply with legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent as the lawful basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt, though we may extend this period by two further months where necessary, taking into account the complexity and number of requests.

We may need to verify your identity before processing your request. We will not charge a fee for processing requests unless they are manifestly unfounded or excessive.

Data Protection Officer

For questions specifically about data protection and GDPR compliance, you can contact our Data Protection Officer at:

Email: [email protected]

International Data Transfers

We primarily store and process data within the United Kingdom and European Economic Area. If we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally approved mechanisms

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Staff training on data protection
• Secure data storage systems
• Access controls and authentication

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State or UK of your habitual residence, place of work, or place of the alleged infringement if you believe our processing of your personal data violates GDPR.

In the UK, the supervisory authority is the Information Commissioner's Office (ICO):

Website: https://pristine-mentoring.com
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website.

Contact Us

If you have any questions about our GDPR compliance or how we handle your personal data, please contact us at:

Email: [email protected]
Address: 47 Kingsway Boulevard, Manchester M2 4LQ, United Kingdom